Privacy Policy
Last updated: October 15, 2026
01.Introduction
Welcome to Telly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using Telly, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.
02.Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- •Register for an account
- •Join our waitlist
- •Subscribe to our newsletter
- •Contact us for support
- •Use our services
This information may include: name, email address, username, profile picture, and payment information (if applicable).
2.2 Usage Data
We automatically collect certain information when you use our services, including:
- •Device information (device type, operating system, unique device identifiers)
- •Log data (IP address, browser type, pages visited, time spent)
- •Usage patterns (features used, content viewed, streaming preferences)
- •Location data (approximate location based on IP address)
2.3 Communication Data
When you use our voice chat features (Duo), we may process audio data to facilitate communication between users. This data is not stored or recorded unless required by law.
03.How We Use Your Information
We use the information we collect for the following purposes:
- •To provide, maintain, and improve our services
- •To process transactions and send related information
- •To send you technical notices, updates, and support messages
- •To respond to your comments and questions
- •To personalize your experience and provide content recommendations
- •To monitor and analyze usage patterns and trends
- •To detect, prevent, and address technical issues or fraudulent activity
- •To comply with legal obligations
04.Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- •Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
- •Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- •Business Transfers: In connection with any merger, sale of company assets, or acquisition
- •With Your Consent: We may share information with your explicit consent
05.Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- •Encryption of data in transit and at rest
- •Regular security assessments and updates
- •Access controls and authentication mechanisms
- •Secure data storage infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
06.Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
07.Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- •Access: Request access to your personal information
- •Correction: Request correction of inaccurate or incomplete information
- •Deletion: Request deletion of your personal information
- •Data Portability: Request a copy of your data in a structured format
- •Opt-Out: Opt out of marketing communications
- •Restriction: Request restriction of processing of your information
- •Objection: Object to processing of your information
To exercise these rights, please contact us at privacy@telly.com.
08.Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately at privacy@telly.com, and we will take steps to delete such information.
09.Third-Party Services
Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
On our website we use privacy-friendly analytics (such as Plausible or PostHog) to understand how people use it. If you choose to accept advertising cookies, we also use the Meta and TikTok pixels to measure how our ads perform. These services may collect information about your use of our website.
We also count visits to the audition pages, and how far each visitor gets through the application, in our own systems. This uses a random identifier stored in your browser and the campaign tag of the link you arrived from. It holds no name, email or phone number and is not linked to your application.
10.International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to these locations.
11.California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- •Right to know what personal information we collect, use, disclose, and sell
- •Right to delete personal information we have collected
- •Right to opt-out of the sale of personal information (we do not sell personal information)
- •Right to non-discrimination for exercising your privacy rights
12.GDPR Compliance
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal data based on the following legal grounds:
- •Your consent
- •Performance of a contract with you
- •Compliance with legal obligations
- •Our legitimate interests
13.Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
On our website we keep a small first-party cookie for up to 30 days that records the campaign tags (utm_*) and any referral code on the link you arrived from, so we can tell where applications and sign-ups come from. Advertising cookies (Meta and TikTok pixels) are used only if you accept them in the cookie notice, and you can change your mind by clearing this site's data in your browser.
14.Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
15.Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@telly.com
Support: support@telly.com
16.Play Store Specific Disclosures
Data Safety
In accordance with Google Play Store requirements, we declare the following:
Data Collection and Usage
- •Personal Information: Name, email address, user ID
- •Device Information: Device ID, OS version, app version
- •Usage Data: App interactions, viewing history, preferences
- •Audio Data: Voice chat during Duo sessions (not stored)
Data Security Practices
- •Data is encrypted in transit using SSL/TLS
- •Data is encrypted at rest
- •You can request deletion of your data
- •Data is not shared with third parties for marketing purposes
User Control
- •You can delete your account at any time
- •You can opt out of promotional communications
- •You can request access to your data
- •You can request correction or deletion of your data
17.Permissions Required
Our app requires the following permissions to function properly:
- •Internet Access: Required to stream content and sync data
- •Microphone: Required for voice chat feature (Duo)
- •Storage: Required to cache content for offline viewing
- •Notifications: To send you updates and recommendations (optional)
18.Auditions and Applicant Data
This section applies if you apply to audition for a Telly show, such as False Island. It is in addition to the rest of this policy, and is written to meet the Nigeria Data Protection Act 2023 (NDPA).
18.1 What we collect
- •Who you are: full name, stage name, date of birth, gender, nationality, and whether you hold a valid ID
- •How to reach you: WhatsApp number, email address, state and city
- •Skills and fitness: whether you drive, swim, your fitness level, whether you are comfortable camping outdoors, languages and special skills
- •Acting and online presence: your acting experience, any reality-show history, social media handles and follower range, and a one-sentence answer about why people should watch you
- •Your video and headshot, uploaded or linked
- •Availability and travel, how you heard about Telly, and a record of the consents you gave
- •Campaign tags and any referral code from the link you used to arrive
18.2 Health information
You may tell us about medical conditions, allergies or disabilities. This is optional. It is sensitive personal data, so we only use it if you tick the consent box next to it, and only to plan welfare and safety. Access is limited to the people who need it for that purpose. You can withdraw your consent at any time by contacting us, and we will stop using it.
18.3 Why we use it, and our lawful basis
- •Your consent, for health information and for contacting you by WhatsApp, SMS or email
- •Steps you ask us to take before a contract, so we can review your application and cast the show
- •Our legitimate interests in running and measuring our recruitment and keeping it free of fraud
18.4 Who sees it
Our casting and production team, and service providers that host, store or deliver messages for us. We do not sell your information, and we do not publish your application, video or photo. If you are selected, a separate contestant agreement sets out what happens next.
18.5 Age
Auditions are for people aged 18 and over. We do not knowingly accept applications from anyone younger, and if we find one, we delete it.
18.6 How long we keep it
We keep application data only for as long as we need it to run casting and production of the series, and then delete or anonymise it. You can ask us to delete your application sooner at any time.
18.7 Your rights and how to use them
You can ask to see, correct or delete your application data, withdraw a consent, or object to how it is used. To make a deletion or any other request, email auditions@telly.africa and we will respond. You also have the right to complain to the Nigeria Data Protection Commission (NDPC).
This Privacy Policy is designed to comply with Google Play Store requirements, GDPR, CCPA, and other applicable privacy laws.